Guests are served faster The table is released earlier More lunch turnover Revenue increase!
Mobile waiter speeds up customer service and increases revenue
The owner of the Malešický microbrewery, Mr. Kroupa, made it possible for us to conduct research on the use of Mobile Waiters and Printers at lunchtime.
We measured the exact number of steps that waiters take from the kitchen and the bar to the individual tables. We monitored occupancy, number of guests and customer behavior. During lunch, 12 tables were converted by 2 to 3 times the size of the table.
The operator, when using the Mobile Waiter with the printer, has offended 30% fewer steps. Time savings were even higher. Immediate print of bons saved during lunchtime in the kitchen and bar up to 45 minutes.
Increase in monthly revenues of businesses with a capacity similar to Malešický pivovar using mobile waiters and printers.
During the rush hour in a restaurant seating up to 54 guests the waiting staff takes approximately
Without mobile waiter
The difference is 1275 steps, which is 30 % less
With mobile waiter
Calculating saved time during peak hours
The lunch rush of 2,5 hours
- 25 mins of walking
- 20 mins of getting the courses ready
Guests are going to be served approximately 3 minutes faster.
The service staff saves 25 minutes of walking and an additional 20 minutes in the kitchen
45 mins Total saved time during the rush hour